The Collaboration has been given another year’s extension to its STEPS Extended Access Contract, which will run until the end of March 2020. The STEPS service within South Tyneside continues to be one of the most successful in the region, with appointment utilisation rate of over 80% and over 20,000 appointments offered in the last year. More and more practices are now making use of the appointments for their own patients. STEPs eases the pressure on individuals practice and gives patients more timely appointments. The evidence coming from the patient feedback forms also demonstrates that the patients themselves love the service and the availability and choice that is being offered to them.
If you or any of the staff at your practice have any questions regarding STEPS, you can access the recently updated STEPs FAQs. Please take a minute to look at the FAQs – alternatively please get in touch if you have any further questions.